Factual questions are generally those questions for which there is a known and verifiable answer. These are often straightforward questions that are the foundations of more complex concepts. This includes short-answer essay questions, such as the pros and cons of different leadership types. Students can generally apply these questions to their own professional environment. These include basic principles, guidelines and accepted practices. For these types of questions, students can also be asked to identify or find ideas from relevant topic resources.
Programs and departments should see themselves as communities of professionals whose assessment activities reveal common values, provide opportunities for inquiry and debate about unsettled issues, and communicate measures of effectiveness to those inside and outside the program. Members of the community are in the best position to guide decisions about what assessments will best inform that community. It is important to bear in mind that random sampling of students can often provide large-scale information and that regular assessment should affect practice.